At Bengs Cleaning, we take every precaution to care for your home and belongings as if they were our own. In the rare event that accidental damage occurs during a cleaning:

  1. Immediate Notice – We will inform you right away if an item is broken or damaged.
  2. Small Items – For minor damages (generally under $200), we may choose to reimburse or replace the item directly.
  3. Insurance Coverage – For larger or more significant damages, we carry commercial liability insurance through Zensurance. We will file a claim on your behalf and work with you to ensure a fair resolution.
  4. Exclusions – We cannot be held responsible for damages to items that were already unstable, improperly installed, or in fragile condition prior to service.

Our goal is always to act quickly, fairly, and transparently to make things right.